Telephone service in Køge second best in Denmark
Great honor to telephone service in Municipality of Køge. Nationwide study ranks telephone service in Køge second best in Denmark.
Source: Lørdagsavisen, Køge, Read entire article here
Vejen can save money by providing better service
 CEO Søren Lybye won't deny that Telemind's study of telephone service in Danish municipalities is based on few calls, more specifically 1.960 ...
Source: JydskeVestkysten, Read entire article here
Hello, is this the municipality?
 HORSENS - When citizens call Municipality of Horsens with a question, 8 out of 10 get through to a helping voice.
Source: Horsens Folkeblad, Read entire article here
 If a retiree, for example, calls with a question about pension, there will always be four employees qualified to give an answer.
Source: Jyllandsposten, Read entire article here
Municipality of Nordfyn: Call back tomorrow
 New study ranks Municipality of Nordfyn bottom when citizens seek help via telephone.
Source: TV2/Fyn, Read entire article here
Municipality of Aarhus: Not good enough
 Municipality of Aarhus is ranked bottom for telephone service provided to citizens.
Source: Jyllandsposten, Read entire article here
Hello, Guldborgsund - telephone service is miserable
 As the number of employees increase it doesn't get easier to get help as citizen in Municipality of Guldborgsund.
Source: Guldborgsund Avis, Read entire article here
Almost half of the calls from citizens end blindly
 "It's far from satisfying that you have to call back many times to get the help you seek ..."
Source: 180Grader.dk, Read entire article here
Telephone service in Municipalities fails
 New study shows that almost half of the calls from citizens end without result.
Source: Jyllandsposten, Read entire article here
Odder among the best at providing telephone service
 A study carried out by Telemind shows that Municipality of Odder and Samsø are among the best at answering calls from citizens.
Source: OdderNettet, Read entire article here
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