We have become aware of the importance of providing ACTIV service™

The measurement has led to a more detailed focus on our telephone service. Out telephone policy is now being used actively and we have become aware of the importance of providing ACTIV service™. We used some of the ideas we got from Telemind and we found out it actually works. We try to provide the best possible service when we get a phone call.

- Susanne Christensen, Sales- and Service-manager, Falck Teknik

Falck Teknik use Telephone Service Measurements.