Working on telephone policy has been a necessary, but very positive process.

"It was rather surprising how far from a common phone culture we used to be and how we downgraded that area. Working on our telephone policy has therefore been necessary, but a very positive process and we are very satisfied with our cooperation with Telemind."

- Mariane Ravnholt, Borgerservicechef, Municipality of Herning

Municipality of Herning uses Telephone Service Measurement in developing a telephone policy.