We constantly focus on our telephone service

"We are very satisfied with the Customer Satisfaction Surveys, and we often use the results. Our telephone service has improved, but we are aware of the fact that you need to stay focused. It’s a good reminder that you have to act when certain areas start to get poor evaluations.”

- Britt Dyg Haun, The Engineers' Unemployment Insurance Fund

The Engineers' Unemployment Insurance Fund conduct four Customer Satisfaction Surveys a year.