Get closer to your citizens

With Instant Mobile Survey™ you get feedback from the citizens in the moment of truth. The citizens evaluate you via sms – dynamically and cost effective. IMS™ complements on-location interviews and online surveys. IMS™ gives you feedback “on the fly”, 24/7 via the citizens mobil phones.

What’s in it for you?

With IMS™ you can reach far more citizens without prior knowledge of their contact information. You get yet unseen opportunities to get the citizens share their experiences with you. Not periodically but every day all year. The continually feedback form the citizens makes it possible for you proactively to meet the citizens expectations and adjust concepts according to the feedback so small problems will not grow big.

Instant Mobile Survey™ – how?

In a close cooperation with you we will make a short and relevant survey. When purpose, scope and reporting form has been adapted your needs, Telemind will configure IMS™ and through campaign material the citizens become aware of the survay. The citizen participates by sending and sms to 1231 which will give him direct access to your survey.

The moment the citizens has completed the survey you can see the result via IMS™ web interface. IMS™ may also be used internally for measuring satisfaction, course evaluation, polls and much, much more.

Where to go from here …

There is nothing better than first hand experience. If you want a demonstration of IMS™, text 1231 to “hom demo”.